Rider Community: Niyam aur Shartein
Last Updated: 15 April 2024
Rider Community (https://www.ridercommunity.in) par aapka swagat hai. Is platform aur website ka upyog karke, aap neeche diye gaye sabhi niyamon aur sharton se sehmat hote hain. Kripya inhein dhyan se padhein. Yeh shartein sabhi users par lagu hoti hain, aur vehicle maliko (Vendors) ke liye extra shartein bhi shamil hain.
1. Website aur Platform ke Upyog ki General Shartein
1.1. Sweekary Upyog (Acceptable Use)
- Aap is website ka upyog kisi bhi gair-kanooni ya anuchit kaam ke liye nahi karenge.
- Aap aisi koi bhi samagri (content) post nahi karenge jo apmanjanak, galat ya doosron ke liye haanikaarak ho.
- Website ki suraksha mein kisi bhi tarah ki badha daalne ya use hack karne ki koshish karna sakht mana hai.
1.2. Content aur Copyright (Intellectual Property)
Is website par maujood sabhi jaankari, text, images, aur logo Rider Community ki sampatti hai. Hamari likhit anumati ke bina is content ko copy karna, bechna ya kahin aur istemal karna pratibandhit (prohibited) hai.
1.3. Third-Party Links
Hamari website par aapko anya websites ke links mil sakte hain. Yeh links kewal aapki suvidha ke liye diye gaye hain. Hum un websites ke content ya suraksha ke liye zimmedar nahi hain. Unka upyog aap apne risk par karein.
1.4. Zimmedari ki Seemayein (Limitation of Liability)
Is website par di gayi jaankari kewal samanya salaah aur suchna ke liye hai. Yeh kisi bhi tarah ki professional, financial, ya kanooni salaah nahi hai.
- Hum is jaankari ki 100% shuddhta (accuracy) ya purnata (completeness) ki guarantee nahi dete.
- Aap is jaankari ka istemal apne vivek aur risk par karte hain. Isse hone wale kisi bhi nuksaan ke liye Rider Community zimmedar nahi hogi.
2. Vendor Agreement: Niyam aur Shartein
(Only for Electric Two-Wheelers)
Yeh section kewal un vehicle maliko (Vendors) par lagu hota hai jo apne Electric 2-Wheeler (Scooter/Motorcycle) ko Rider Community platform par rent par dete hain.
2.1. Paribhashayein (Definitions)
- Company: Rider Community, jo vendors se gaadiyan lekar riders ko rent par dene ka kaam karti hai.
- Vendor: Electric Two-Wheeler gaadi ka asli aur kanooni malik jo apni gaadi Company ko rent par dene ke liye raazi hai.
- Vehicle/Gaadi: Is agreement ke antargat, "Vehicle" ya "Gaadi" ka matlab kewal Electric Two-Wheeler (jaise Electric Scooter ya Electric Motorcycle) hai. Petrol ya kisi anya prakar ke vahan is samjhaute ka hissa nahi hain.
- Rider: Woh customer jo Company ke platform se gaadi rent par leta hai.
2.2. Vendor ki Zaroori Zimmedariyan
Vendor ko neeche di gayi sharaton ka paalan karna anivarya (compulsory) hai:
GPS Tracking Device: Vendor ko yeh sunishchit karna hoga ki uski har gaadi me ek chalu (functional) GPS device laga ho jo hamesha on rahe. Is GPS ka live access Company ke paas bhi hona chahiye.
Commercial Insurance: Gaadi ka ek valid Commercial Insurance hona zaroori hai. Yeh policy aisi honi chahiye jo rent par chalne wali gaadiyon ko cover karti ho. Personal insurance bilkul bhi manya (valid) nahi hoga. Insurance ko time par renew karana Vendor ki zimmedari hai.
Gaadi ke Documents: Vendor ko gaadi ke saare zaroori documents (jaise RC, PUC, Fitness Certificate, etc.) ki saaf copy Company ko deni hogi. Vendor ko yeh bhi dhyaan rakhna hai ki ye saare documents hamesha valid rahen.
Gaadi ki Condition: Vendor ki zimmedari hai ki woh gaadi ko ekdum sahi aur chalne layak condition me Company ko de. Gaadi ki regular service aur maintenance ka kharcha Vendor uthayega.
2.3. Chori, Accident aur Toot-Foot (Theft, Accident & Damage)
Kripya is section ko bahut dhyaan se padhein.
- Soochana (Information): Gaadi ki chori, accident ya kisi bhi tarah ke nuksaan (damage) hone par, Company turant Vendor aur Police ko inform karegi.
- Insurance Claim: Company, insurance claim file karne me Vendor ki poori madad karegi. Vendor ko claim process ke liye zaroori saare documents aur sahyog dena hoga.
- Zimmedari aur Laagat (Liability & Cost):
- Nuksaan ki bharpayi ka pehla hissa insurance company se claim pass hone par milega.
- Insurance claim pass hone ke baad, bacha hua jo bhi paisa hoga (jaise Deductible amount, depreciation ya koi bhi aisa kharch jo insurance me cover nahi hua), uski bharpayi Rider Community karegi.
- Yeh spasht kiya jaata hai ki Rider Community kewal insurance claim ke baad baaki bachi rakam (remaining amount) hi degi. Iske alawa nuksaan ke liye aur koi bhi bhugtaan (payment) karne ke liye Company zimmedar nahi hogi.
2.4. Platform Fees aur Payment ka Tareeka
New Vehicle Onboarding Fee: Vendor jab bhi koi nayi gaadi is platform par jodega (add karega), use har nayi gaadi ke liye ₹1500 (Pandra Sau Rupaye) ki Onboarding Fee deni hogi. Yeh fee non-refundable (wapas nahi hogi) hai.
Weekly Payout: Vendor ko uski gaadi se hue rent ka payment har 7 din me kiya jayega. Payout ka hisaab neeche diye gaye formula ke anusaar hoga:
Vendor ka Weekly Payout = (Pichle 7 din ka Total Rent) - (Total Rent ka 2% Commission)
Payment har hafte [Jaise: Somvaar ko] Vendor ke diye gaye bank account me transfer kar diya jayega. Onboarding fee (yadi lagu ho) weekly payout se kaat li jayegi.
2.5. Agreement ki Avadhi aur Samapti (Duration & Termination)
Yeh agreement tab tak lagu rahega jab tak dono me se koi ek ise khatm nahi kar deta. Dono party ek doosre ko 30 din ka likhit (written) notice dekar is agreement ko kabhi bhi khatm kar sakti hai.
3. Anya General Shartein
3.1. Privacy Policy
Aapki privacy hamare liye mahatvapurn hai. Hum aapki jaankari ka upyog kaise karte hain, yeh janne ke liye hamari Privacy Policy zaroor padhein.
3.2. Sharton mein Badlav (Changes to Terms)
Hum in niyam aur sharton ko samay-samay par badal sakte hain. Kisi bhi badlav ke baad website ka istemal jaari rakhne ka matlab hoga ki aap naye niyam aur sharton se sehmat hain.
3.3. Kanooni Adhikaar Kshetra (Governing Law and Jurisdiction)
Is agreement se juda koi bhi vivaad (dispute) Bhartiya kanoon ke anusar suljhaya jayega aur iska nyayik kshetra (jurisdiction) sirf Gurugram, Haryana ki adalatein (courts) hongi.
3.4. Sampark Karein (Contact Us)
Agar in niyam aur sharton ke baare mein aapka koi sawaal hai, to aap humein ridercommunity.help@gmail.com par email kar sakte hain.
